Bespoke software · project work
Most business software makes you change your process to suit the software. This works the other way round. We build the tool your business actually needs, whether that’s an automation, an internal system, a customer portal or the job you currently do by hand every Monday. Every job has a fixed price and an agreed outcome.
This is separate from our monthly website plans. It’s a different kind of work, and we quote it per job.
Most of the projects we’re asked about fall into one of these. If yours doesn’t, it’s still worth a message.
The thing you do by hand every week because no product does it quite right. Copying figures between two systems, chasing the same people, rebuilding the same report. It’s usually the cheapest kind of project and the quickest to pay for itself.
A proper system for how your business runs, instead of six spreadsheets and a WhatsApp group. Jobs, stock, staff, scheduling, whatever the real bottleneck is.
Somewhere your customers log in to see their orders, their documents, their appointments or their account, so they stop emailing you to ask.
Making two systems that were never designed to talk to each other talk to each other. Your accounts package, your supplier’s feed, your till, your website.
This is where our own platform started. If your booking or payment flow is unusual, say multi-site, multi-staff, odd rules or deposits that work differently, an off-the-shelf product will fight you.
A project that stalled, a developer who disappeared, a system nobody understands any more. We’ll read through it, tell you whether it’s worth saving, and then either finish it or replace it.
Bespoke software is expensive next to a subscription, and more often than not it’s the wrong call. We’d rather tell you that at the start than three weeks in.
The fairest way to judge whether we can build your system is to look at ours. Every OneTapWeb client site runs on software we designed and wrote ourselves, and it handles other people’s money every day.
It’s a multi-tenant platform that sits behind every site we build. Each client gets their own account and runs their business from one login on their phone. It covers services and availability, a booking engine with add-ons and deposits, quotes and job tracking, one-off and recurring invoices with automatic reminders, an online shop with stock control, and collection ordering for takeaways, with more than one alert so an order doesn’t get missed in a Friday rush.
Card payments go through Stripe into each client’s own account, with our platform fee taken off per transaction and set per plan. There’s an admin side for setting up clients, and a booking widget that drops into any site we build.
Nobody sold us this. We specified it, built it, deployed it and still maintain it, which is roughly what we’d be doing for you.
See what it does for clients →You should never be more than a few weeks from seeing something that works, and you should always know what the next invoice looks like before it arrives.
A free half-hour chat, over WhatsApp or a video call, where you describe the problem. You don’t need to know how to fix it. We’ll give you a rough cost, tell you whether it’s worth doing at all, and say so if a £20 product would do it cheaper.
For anything sizeable we do a paid discovery phase first and give you a written spec and a fixed price. The cost comes off the build if you go ahead, and the spec is yours to take to another developer if you don’t.
Each phase has a price and an outcome. At the end of each one you get working software to use and pick holes in, so you’re never waiting a year to see anything.
You get the code, documentation and a walkthrough. After that you can run it yourself, or we keep it hosted, monitored, backed up and updated on a monthly retainer.
These are ranges, because the cost depends on what you need. Every job gets a fixed quote before any work starts, so you won’t get an hourly bill that keeps growing.
One repeated manual job taken off your hands.
An internal system, portal or integration built round your process.
A multi-user application, delivered in phases.
Hosting, monitoring, backups and small changes, with us a WhatsApp message away.
There’s a day rate for ongoing work, so ask us about it. If you just need a website with booking or invoicing, a monthly plan is a much better use of your money.
A few of these are worth asking any developer before you hand over money.
Tell us what takes too long, what keeps going wrong or what you still do by hand. You don’t need a solution in mind. Half an hour talking it through is usually enough to tell whether it’s a fortnight’s work or a few months.
Send a screenshot of the spreadsheet you’re trying to kill. It says more than a paragraph.
We reply the same working day. We’re based in Eastleigh, Hampshire, and take on project work from anywhere in the UK.